FREE Tax Preparation

Need assistance with your income tax return?
New River Community Action’s Volunteer Income Tax Assistance (VITA) program utilizes IRS-certified volunteers to provide free basic income tax return preparation with electronic filing to qualified individuals. Assistance is provided from February through April of each year.

Participants should bring all the necessary tax documents with them.

Call 540-320-3217 to learn more about free tax preparation during tax season.

Who Qualifies for Free Tax Prep at our VITA SITES:

If your household income was $60,000 or less, volunteers will prepare your personal and federal, and state income taxes (within limits). Email vita@nrcaa.org for more information. 

Process:

This year, the VITA program will be split between virtual and in-person tax preparation.

When you visit the VITA location, you will be prompted to complete an intake process and answer a few questions about your tax return. If enough volunteer staff are on hand to complete your return, it will be finished that day on-site.

If we are unable to finish your return that day on-site, you will be notified within seven (7) business days to return to the VITA site, where you will sign an authorization form and pick up your completed return. Returns cannot be submitted to the IRS until release forms have been signed and your return has been picked up.

Your return will be submitted to the IRS within 48 hours of signing the E-File Authorization form.

We hope that continued improvements to the program will help, meaning less travel for our customers, while still offering the opportunity to do a full in-person tax visit.

Rejections:

If your return is rejected, you will be contacted within 24 business hours of the rejection. The most common cause of rejection is duplicate use of SSN on returns. If you share custody of children, please verify if the other parent has submitted the children to the IRS on their taxes previously.

COVID-19 Precautions:

Radford University Davis College of Business has stepped up and offered VITA an entire office facility which will allow for safe social distancing. It will be requested that masks be worn even for vaccinated individuals because much of the public that uses this service are older than 65+.

Directions to VITA Sites:

Volunteers:

This program is run entirely by volunteers, and it is never too late to help. There are many different roles to play, from greeters to tax preparers. If you are a first-time volunteer and sign up before December, we offer fully facilitated training through the FPP coalition. This includes four, three-hour training sessions. After completion, you will have every certification required to fill any role in the program. Click here for more information.

Benefits to Volunteering with VITA include.

    • Advanced Tax Law Certification provided by the IRS
    • Certificate of Achievement
    • Letter of Recommendation for prospective employers or graduate studies upon request
    • Personal Reference for Employers or Scholarship Applications upon request
    • Endorsement on Career Building websites such as Linked In
    • Volunteer experience for Resume Building and job-hunting boost.
    • IRS gives Special Awards at 10, 20, 30, 40, and 50 years of service.
    • Community Engagement and improved relationship between NRV and Radford University
    • Continuing Education Credits for Certified Tax Professionals

Site Locations and Hours of Operation

 

Radford University- Davis College/ Kyle Hall Suite 240
(Park in small parking lot along Tyler and Jefferson)

Tuesday and Thursday 2:30PM – 5:30PM

 

New River Community Action- Emergency Assistance Pulaski
412 N. Jefferson Avenue, Pulaski
Monday and Wednesday 9:30AM – 3PM

 

Christiansburg Library
125 Sheltman St, Christiansburg VA (540-382-6965)

Saturdays of 2/17, 3/2, 3/16, 3/30/2024
 11:00AM to 1:00PM

 

ALL SITES WILL CLOSED MARCH 30TH – APRIL 4TH

Volunteers are needed to provide VITA services.
Call 540-320-3217.

Train to be a volunteer

What do I need to do? How do I get started?

What We Need to Complete Your Return:

  • Photo ID (All Adults on Return)
  • Social Security Card (All on Return)
  • Proof of Foreign Status or ITIN
  • DOB (All Adults on Return)
  • Tax Documents, W-2, W-2G, 1099-R, 1099-INT, 1099-DIV
  • All Income Tax Documents
  • 1095 Health Insurance Statements, Exemptions and HSA related documents and receipts
  • Copy of last year’s Federal Return
  • Daycare Expenses and Forms
  • 1095- A,B or C Affordable Health Care Statements
  • Know if you received the Monthly Child Tax Credit Payment
  • How much received Economic Impact Payment (EIP 3)
  • Bank Account and Routing if Direct Deposit Wanted
  • 1098-T Student Education Expenses
  • Anything related to Taxes We Prepare

Taxes We Prepare 

  • Wages Form W’s
  • Interest Forms 1099- INT, DIV
  • State Refunds 1099-G
  • IRA Distributions 1099- R
  • Social Security Benefits SSA-1099, RRB-1099
  • Simple Capital Gain / Loss 1099-B / Limited
  • Sale of Home 1099-S / Limited
  • Self- Employment 1099-MISC
  • Gambling Winnings and Loss W-2G
  • Cancellation of Debt 1099-C / Limited
  • Education Tax Credit 1098-T
  • Marketplace Health Insurance 1095-A

Taxes We Will Not Prepare 

  • Schedule C with loss or depreciation
  • Complicated Schedule D ( Capital Gains and Loss
  • SS-5 (request for SSN)
  • 8606 (Non-Deductible IRA)
  • 8814 (child taxed at parent’s tax rate)
  • SS-8 (determination of worker status)
  • International Returns
  • Military Returns

My Free Taxes is an IRS affiliated and funded program.  It will never ask you for money.

MyFreeTaxes 

No income limits

No age restrictions

100% free;
no requirement to pay
for certain forms or services

The Helpline is open
10 am-10 pm ET daily
to answer tax and software
questions.

Contact the Helpline
at 866-698-9435.

Free federal and state return.

VITA Locations

Davis College of Business and Economics Radford University
801 E. Main St Suite 240 (Kyle Hall
Radford, VA 24142
T-Th- 4-8 Sat- 10-7
540-320-3217
February 7th to April 10th – Closed Holidays and for Inclement Weather.

New River Community Action Pulaski
412 North Jefferson Avenue, Pulaski, VA
M-W-Th- 10-4
540-267-1299
February 7th to April 10th – Closed Holidays and for Inclement Weather.